Fraud codes

Here you'll find an explanation of the various fraud codes you might encounter when processing Visa- and Mastercard-branded cards.

Visa fraud codes

Code

Reason

Description

0

Card reported lost

A fraudulent payment that occurs with the use of a lost card, without the actual, implied, or apparent authority of the cardholder.

1

Stolen

A fraudulent payment that occurs with the use of a stolen card, without the actual, implied, or apparent authority of the cardholder.

2

Not received as issued (NRI)

The interception and use of a card before receipt by a cardholder or by a person without the actual, implied, or apparent authority of the cardholder.

3

Fraudulent application

A fraudulent payment that occurs with the use of a card that was obtained with an application using a false name or other false identification information.

4

Issuer counterfeit

The use of altered or illegally reproduced card.

5

Miscellaneous

Any type of fraud which is not listed under the codes 0 - 4 or 6 and 9 below.

6

Fraudulent use of account number

A fraudulent payment that occurs with the use of card information including pseudo-account information without the physical card or other device being involved, via the phone, mail, Internet, or other electronic means without the actual, implied, or apparent authority of the cardholder.

9

Acquirer counterfeit

A fraud arising out of collusion between a Merchant and the Acquirer Bank, without the actual, implied or apparent authority of the cardholder.

A

Incorrect processing

Issuer confirms a payment is fraudulent on a Visa account as a result of incorrect processing; such as fraud on a VbV payment that was incorrectly identified as a secure e-commerce payment as a result of incorrect CAVV.

B

Account or credentials takeover

Issuer confirms a payment is fraudulent on a Visa account as a result of fraudulent payments resulted
from a fraudster taking over an account or its credentials.

Mastercard fraud codes

Code

Reason

0

Card reported lost

1

Stolen

2

Never received issue

3

Fraudulent application

4

Counterfeit card fraud

5

Account takeover fraud

6

Card not present fraud

7

Multiple imprint fraud

51

Acquirer fraud

Can we help?

Thanks for using Checkout.com. If you need any help or support, then message our support team at [email protected].